Privacy policy

Introduction

(“Hearns Real Estate Solutions”, “we,” “us” or “our”) is committed to protecting and respecting your privacy. This privacy policy (“Privacy Policy”) explains how we collect, use, share and protect data that identifies or is associated with an individual person (“personal data”) in relation to our website www.hearnsres.com, including the services offered on such website (the “Platform”), and your choices about the collection and use of your information. Hearns Real Estate Solutions provide quality expertise to its clients who are contemplating the acquisition of property for public projects. Further, provides land acquisition, relocation, appraisal, and noise mitigation services to airports, state highway departments, construction firms, energy companies, railroad agencies, utility companies, engineering firms, municipalities and county governments around the country. This Privacy Policy applies to you as an individual accessing and using our website to call and email. To use our Platform, Hearns Real Estate Solutions needs to process certain personal data of the Users. This Privacy Policy applies to all acts of processing of personal data where Hearns Real Estate Solutions acts as a controller in the sense of the General Data Protection Regulation (“GDPR”). Before accessing or using the Platform, please ensure you have read and understood our Privacy Policy.

 

  1. What kind of information do we collect

Information we collect when you use our platform Please find below the types of personal data we may require from you and which we process in order to provide our services on the Platform:

Personal data


Full name

Gender (optional)

E-mail address

Username and password (optional)

IP address

Career-related information (e.g. education, job history, salary expectation) (optional)

Communications between you and us

 

  1. For what purposes do we use your personal data?

We use your personal data to help us provide and support (the services on) our Platform. Here is how:

2.1 Communication: Sending emails, newsletters, and other messages to keep you informed of our services and the Platform, including your test results generated by the Platform, or contacting you about potential job opportunities. You may opt out of receiving any or all of these communications from us by following the unsubscribe link. We also use the personal data to deal with inquiries and complaints made by you relating to the Platform and to address your questions, issues, and concerns;

2.2 Website monitoring: To check the Platform and our other technology services are being used appropriately and to optimize their functionality;

2.3 Managing suppliers: who deliver services to us;

2.4 Easy access: To help you efficiently access your information after you sign in and to remember information so you will not have to re-enter it during your visit or the next time you visit the Platform;

2.5 Statistics: Monitor metrics such as the total number of visitors, traffic, demographic patterns, and patterns in our test results (on an anonymized and aggregated basis);

2.6 Benchmarks: Use aggregated and anonymized test scores and aggregated demographics to provide benchmarks to our customers and improve our services;

We only process your personal data for the above purposes and ensure that it is only available to those who have a legitimate need to know and would require access to it;

 

  1. Our legal grounds for using your personal data

We will process your personal data for the following reasons:

3.1 You have given us consent; where we are processing personal data with your consent, you can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;

3.2 We require to process personal data for the performance of the contractual relationship with you;

3.3 We need to process personal data to comply with the legal obligations we are subject to in The Netherlands or in other jurisdictions, which include such obligations as accessing, preserving, and sharing your personal data in response to a legal request such as a search warrant, court order, or subpoena;

3.4 Processing is necessary for our legitimate business interests. Our legitimate business interests are:

 

  1. With whom do we share your personal data?

Other than with our sub-processors, we share your information with the following parties:

4.1. Customers: You consent to sharing your information, including actual test results generated by the Platform resulting from taking any assessment tests by you, with customers or potential future employers matching your skill sets and interests. You can withdraw your consent at any time. However, this may result in you not being eligible for a specific application or job function.

4.2. Suppliers: Who support our business, including IT and communication suppliers, outsourced business support, business intelligence, marketing and advertising agencies, and back-up vendors. Our suppliers have to meet minimum standards regarding information security, and they will only be provided with data required for their function.

 

  1. Safety and security

Hearns Real Estate Solutions has taken appropriate technical and organizational measures by using the latest technologies to protect your personal data against loss or unlawful processing. We keep on improving our safeguards to help keep the information collected through the Platform secure and take steps to verify your identity before granting you access to the Platform or to your account. In addition, we use state-of-the-art encryption technologies. Furthermore, Hearns Real Estate Solutions is SOC2 type 2 certified. We request you to also do your part to help us. 

 

  1. Your Rights

Under the GDPR, you have the following rights with respect of your personal data that we hold:

6.1 Access: You are entitled to ask us if we are processing your personal data and, if we are, you can request access to your personal data. This enables you to receive an overview of the personal data we hold about you and certain other related information;

6.2 Correction: You are entitled to request that any incomplete or inaccurate personal data we hold about you be corrected;

6.3 Erasure: You are entitled to ask us to delete or remove personal data in certain circumstances. There are also exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims;

6.4 Restriction: You are entitled to ask us to restrict the processing of certain of your personal data about you, for example, if you want us to establish its accuracy or if the processing is unlawful;

6.5 Portability: You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person;

6.6 Objection: Where we are processing your personal data based on legitimate interests, you may challenge this. However, we may be entitled to continue processing your information as stated in the GDPR. You also have the right to object where we are processing your personal information for direct marketing purposes.

 

  1. Third-party applications, websites, and services

SMS consent is not shared with third parties or affiliates for marketing purposes. We are not responsible for the practices employed by any applications, websites, or services linked to or from our Platform, including the information or content contained within them. Please remember that when you use a link to go from our Platform to another application, website, or service, this Privacy Policy does not apply to those third-party applications, websites, or services. Your browsing and interaction on any third-party application, website, or service, including those with a link on our Platforms, are subject to that third party’s rules and policies. In addition, please be informed that we are not responsible and do not have control over any third parties you authorize to access your account. If you are using a third-party app, website, or service and you allow them to access your account, you do so at your own risk.

 

  1. How long do we keep your data?

We keep your information only as long as needed to provide the services on our Platform. We will retain your information as necessary to comply with legal, accounting, or regulatory requirements. The retention period for your data that is available to customers (e.g. name, email address) is 2 years. After the retention period, personally identifiable information is deleted permanently. Information we receive about you may be accessed, processed, and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

 

  1. Where will your information be held?

Your information will be held on servers in the USA Area. We will take steps to protect your information in line with locally applicable data protection requirements. Your information may be transferred to and maintained on computers located outside of your country, where the data protection laws may differ from those in your jurisdiction. We may transfer information on the condition that all appropriate safeguards required by applicable laws are in place. This may include a prior data transfer impact assessment, the adoption, monitoring, and evaluation of supplementary technical, organizational and legal measures, enforceable data subject rights, and that effective legal remedies for data subjects are available. When we transfer your personal data to a country that does not have an adequate level of data protection safeguards, be assured that we have implemented the required supplementary security safeguards. Unless an adequacy decision or alternative transfer mechanism applies, we have entered into and shall maintain Standard Contractual Clauses with our sub-processors (including our affiliates) located outside the EEA. 

  1. Children

Our Platform does not seek to address anyone under the age of 16 (“Children”). We do not knowingly collect personal data from children under 16. We conduct our verification tests with the aim of also establishing we are not dealing with Children. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

 

  1. Changes to this Policy

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

  1. How to contact us

If you have any questions about this Privacy Policy, please contact us via info@hearnsres.com.

 

SMS Terms & Conditions1- SMS Consent Communication:

  1. The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  2. Types of SMS Communications:
    • If you have consented to receive text messages from Hearns Real Estate Solutions, you may receive messages related to the following: 
    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. John at 9140 Arrowpoint Blvd, Suite 260 Charlotte, NC 28273 on 01/01/2025 at 12:00 PM. Reply STOP to opt out of SMS messaging at any time."

  1. Message Frequency: Message frequency may vary depending on the type of communication.
  2. Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  3. Opt-In Method:
    • You may opt-in to receive SMS messages from Hearns Real Estate Solutions in the following ways: Verbally, during a conversation
    • By submitting an online form
    • By filling out a paper form
  4. Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
  5. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
    • Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
    • 8- Standard Messaging Disclosures: Message and data rates may apply.
    • You can opt out at any time by texting "STOP."
    • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] herein.
    • Message frequency may vary.